Prometheus College Virtual Tutoring Platform Privacy Policy
Effective Date: [Insert Date]
Prometheus College (“we,” “us,” “our”) is committed to protecting the privacy and security of your personal information. This privacy policy outlines our practices concerning the collection, use, and disclosure of your information through the use of our Virtual Tutoring Platform (the “Platform”) in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
1. Collection of Personal Information
We collect personal information that you provide to us when you:
Register for an account on the Platform
Participate in virtual tutoring sessions
Interact with our customer support
Provide feedback or participate in surveys
This information may include your name, email address, postal address, phone number, payment information, educational background, and any other information you choose to provide.
2. Use of Personal Information
Your personal information is used to:
Create and manage your account on the Platform
Provide and improve the tutoring services
Process transactions and send related information
Communicate with you about updates, security alerts, and support messages
Personalize your experience on the Platform
Conduct research and analysis to improve our service
3. Disclosure of Personal Information
We may share your personal information with:
Tutors and educational partners for the purpose of providing tutoring services
Service providers who perform services on our behalf, such as payment processing and data analysis
Law enforcement or other government agencies if required by law or in good faith belief that such action is necessary to comply with legal obligations
We do not sell or lease personal information to third parties.
4. Consent
By using the Platform, you consent to the collection, use, and disclosure of your personal information as described in this privacy policy. We will obtain additional consent for any uses or disclosures not outlined in this policy.
5. Security of Personal Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, theft, and loss. Access to your personal information is restricted to authorized personnel only.
6. Access to Your Personal Information
You have the right to access, update, and correct inaccuracies in your personal information in our custody or control, subject to certain exceptions prescribed by law. You may request access or correction at any time by contacting us at the details provided below.
7. Retention of Personal Information
We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. The revised policy will be posted on the Platform with an updated effective date.
